From time to time, depending upon the program that you register for, Regency Rising LLC and Dr. A. will request that all participants in the programs or courses sign an NDA agreement before the program begins to ensure the utmost privacy in our discussions, support, and feedback sessions in private coaching, group coaching, classes, programs, and mastermind groups. This ensures open, frank discussion without the fear of these conversations being revealed outside of the coaching, teaching, and learning classroom environment by anyone participating in or teaching the programs.
All deposits for all events and services are non-refundable. There are no refunds of any kind within seven (7) days of a scheduled event. If you cannot attend an event you registered for and cancel eight (8) days or more in advance, you will be refunded the event fees, less the required deposit. Once an event or service has commenced, there are no refunds. There are no pro-rated refunds for missed classes or parts of events. Make-up classes or sessions are at the sole discretion of the leader or teacher and are never guaranteed.
If you are a private coaching client and must cancel your session and do so 48 hrs or more before your scheduled appointment, you can reschedule your session at no extra charge. If you cancel less than 48 hrs in advance, you will lose that session, and you will be charged in full for the missed session. If you feel that your circumstances were serious enough to prevent you from canceling within the 48-hour window, we will be glad to discuss your circumstances and make appropriate adjustments, where applicable.
We have a 100% 30-Day satisfaction guarantee. If we have not delivered our products and services as promised, we will gladly refund your money within 30 days of your initial purchase.
PRIVACY and SECURITY
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We never sell or distribute information on our clients to any other business or agency, as allowed by law.
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 5. To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at email@example.com or send us mail to: Regency Rising 28820 Pepper Pl Santa Clarita CA 91390. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send us mail to: Regency Rising 28820 Pepper Pl Santa Clarita CA 91390.